公卫查体系统｜逆子达智能提醒，轻松解决患者流失难题

　　公卫查体系统｜逆子达智能提醒，轻松解决患者流失难题

　　Public Health Check System | Reverse Zida Intelligent Reminder, Easily Solving the Problem of Patient Loss

　　搞公卫工作、临床医护的朋友们，想必都有过这样的无奈：费心费力给患者看完病、开完一个疗程的药，反复叮嘱要按时复诊，可等到该复诊的时间，很多患者要么忘了，要么迟迟不来，久而久之，就慢慢流失了。尤其是公卫查体后续的慢病管理、康复随访，患者流失率一高，不仅影响诊疗效果，还会增加公卫服务的工作量，得不偿失。今天就实打实地跟大伙唠唠，通过公卫查体系统解决患者流失问题，到底是一种什么样的体验，而逆子达的智能提醒功能，就能帮大家轻松破解这个难题。

　　Friends who work in public health and clinical medical care must have had such helplessness: they have put in a lot of effort to see patients through their illness, prescribe a course of medication, and repeatedly remind them to come back for a follow-up appointment on time. However, when the time for the follow-up appointment arrives, many patients either forget or delay coming, and over time, they slowly disappear. Especially in the management of chronic diseases and rehabilitation follow-up after public health check ups, a high patient turnover rate not only affects the effectiveness of diagnosis and treatment, but also increases the workload of public health services, which is not worth the loss. Today, let me talk to you in real life about what kind of experience it is to solve the problem of patient loss through the public health examination system, and the intelligent reminder function of Reverse Zida can help you easily solve this problem.

　　先跟大家说句实在话，患者流失，很多时候并不是患者故意不来，而是真的忘了。咱们医护人员每天要接待上百位患者，问诊、开方、查体忙得脚不沾地，有时候忙起来，也会忘了提醒患者复诊；而患者这边，看完病、拿完药，回到家忙着工作、生活，很容易把复诊的事抛在脑后，等想起的时候，要么过了最佳复诊时间，要么干脆就不再来了，慢慢就和医院、公卫机构断了联系，造成了患者流失。

　　To be honest with everyone, many times when patients leave, it's not because they intentionally don't come, but because they really forget. Our medical staff receive hundreds of patients every day, busy with consultations, prescriptions, and physical examinations. Sometimes when we get too busy, we forget to remind patients for follow-up appointments; On the patient's side, after seeing the illness, taking medication, and returning home busy with work and life, it is easy to forget about follow-up appointments. When they think about it, they either miss the best follow-up time or simply stop coming, gradually cutting off contact with hospitals and public health institutions, resulting in patient loss.

　　以前，为了减少患者流失，医护人员只能靠人工提醒--问诊结束时反复叮嘱，或者专门安排人打电话提醒，可这样做不仅耗时耗力，还很容易出现遗漏。比如患者太多，医护人员忙起来就忘了叮嘱；打电话的时候，患者可能正在忙，没听清或者记不住，甚至还有的患者不接陌生电话，提醒根本传达到位，效果大打折扣，患者流失的难题一直没能得到有效解决。

　　In the past, in order to reduce patient turnover, medical staff could only rely on manual reminders - repeated reminders at the end of the consultation, or special arrangements for people to call reminders. However, this approach is not only time-consuming and labor-intensive, but also prone to omissions. For example, if there are too many patients, medical staff may forget to remind them when they are busy; When making a phone call, patients may be busy, unable to hear clearly or remember, and some patients may not answer unfamiliar calls. The reminder is effectively conveyed, but the effect is greatly reduced, and the problem of patient loss has not been effectively solved.

　　而现在，有了逆子达公卫查体系统，这一切都变得简单起来，解决患者流失问题，再也不用靠人工死记硬背、反复叮嘱，一款智能提醒功能，就能轻松搞定。可能有朋友会问，这个智能提醒功能，到底是怎么用的？其实特别简单，完全不用额外增加医护人员的工作量，贴合咱们日常的诊疗流程，上手就能用。

　　Now, with the Reverse Zida Public Health Check System, everything has become simple, solving the problem of patient loss. There is no longer a need to rely on manual memorization and repeated reminders. With an intelligent reminder function, it can be easily handled. Some friends may ask, how is this intelligent reminder function used? It's actually very simple, without the need to increase the workload of medical staff, it fits our daily diagnosis and treatment process, and can be used by hand.

　　具体来说，就是在医生给患者开完药、确定好复诊时间的同时，通过逆子达公卫查体系统，直接设置好复诊提醒时间。不用复杂操作，几步就能完成设置，设置好之后，系统就会自动记录，等到了指定的时间，会提前给患者发送一条短信，短信里会清晰告知患者复诊时间、复诊科室，提醒患者按时到店复诊，全程不用人工干预，省心又高效。

　　Specifically, it means that after the doctor has prescribed medication to the patient and determined the follow-up appointment time, the follow-up reminder time is directly set through the Reverse Zida Public Health Examination System. No need for complicated operations, it can be set up in just a few steps. After setting up, the system will automatically record it. When the specified time is reached, a text message will be sent to the patient in advance, clearly informing them of the follow-up time and department, reminding them to come to the store for follow-up on time. There is no need for manual intervention throughout the entire process, which is worry free and efficient.

　　别小看这一条小小的复诊提醒短信，作用可太大了。它能精准触达患者，及时唤醒患者的复诊意识，避免患者因为忙碌、遗忘而错过复诊时间；而且短信提醒简洁明了，患者一看就懂，也方便随时查看，不用再担心记不住复诊时间。很多用过这个功能的医护人员都说，自从有了逆子达的智能提醒，患者的到店复诊率明显提高了，以前十个人里有三四个忘了复诊，现在基本都能按时到店。

　　Don't underestimate this small follow-up reminder message, it has a huge impact. It can accurately reach patients, timely awaken their awareness of follow-up visits, and avoid patients missing follow-up appointments due to busyness or forgetfulness; And the SMS reminder is concise and clear, patients can understand it at a glance, and it is also convenient to check at any time, so there is no need to worry about not remembering the follow-up time. Many medical staff who have used this feature have said that since the introduction of the intelligent reminder system by InBev, the rate of patients returning to the clinic has significantly increased. Previously, three or four out of ten people forgot to return, but now they can basically arrive on time.

　　更让大家满意的是，这个智能提醒功能，不仅能减少患者流失，还能大大减轻医护人员的工作负担。以前要专门安排人手负责提醒患者复诊，打电话、发消息，占用大量时间和精力，还容易出错；现在有了系统自动提醒，医护人员再也不用花费时间在提醒工作上，能腾出更多精力，专注于问诊、查体、公卫服务等核心工作，既提高了工作效率，又提升了服务质量。

　　What is even more satisfying is that this intelligent reminder function not only reduces patient loss, but also greatly reduces the workload of medical staff. Previously, it was necessary to assign dedicated personnel to remind patients for follow-up appointments, make phone calls, and send messages, which took up a lot of time and energy and were prone to errors; Now with automatic system reminders, medical staff no longer need to spend time on reminder work, freeing up more energy to focus on core tasks such as consultations, physical examinations, and public health services. This not only improves work efficiency but also enhances service quality.

　　对于公卫查体工作来说，这个功能更是实用。不管是慢病患者的定期复诊、体检后的后续随访复诊，还是诊疗后的康复复诊，都能通过系统设置提醒，确保每一位患者都能按时复诊，及时掌握患者的健康状况，调整诊疗和调理方案，既能提升公卫服务的效果，又能减少患者流失，让公卫查体工作形成“查体-诊疗-复诊-随访”的闭环。

　　For public health check-up work, this function is even more practical. Whether it is regular follow-up visits for chronic disease patients, follow-up visits after physical examinations, or rehabilitation visits after diagnosis and treatment, reminders can be set up through the system to ensure that every patient can return on time, grasp the patient's health status in a timely manner, adjust diagnosis and treatment plans, improve the effectiveness of public health services, and reduce patient turnover, forming a closed loop of "physical examination diagnosis and treatment follow-up" for public health examination work.

　　在这里跟公卫机构、医院的朋友们提个醒，患者是我们服务的核心，减少患者流失，不仅能提升诊疗和服务成效，还能推动公卫工作高质量发展。而逆子达公卫查体系统的智能提醒功能，就精准戳中了患者流失的核心痛点，操作简单、实用性强，不用复杂学习，就能快速上手，轻松解决人工提醒效率低、易遗漏的问题。

　　Here, I would like to remind friends from public health institutions and hospitals that patients are the core of our services. Reducing patient turnover can not only improve the effectiveness of diagnosis and treatment and services, but also promote the high-quality development of public health work. The intelligent reminder function of the Reverse Zida Public Health Examination System accurately hits the core pain point of patient loss, with simple operation and strong practicality. It can be quickly mastered without complex learning, easily solving the problems of low efficiency and easy omission of manual reminders.

　　可能有朋友会担心，这个系统操作起来会不会很复杂？其实完全不用担心，它的界面设计得简洁易懂，贴合咱们医护人员和公卫工作者的操作习惯，设置复诊提醒只有几步，哪怕是年纪稍大、不擅长操作智能设备的工作人员，稍微熟悉一下就能上手，不用花费大量时间培训。

　　Some friends may be concerned whether this system will be very complicated to operate? In fact, there is no need to worry at all. Its interface is designed to be simple and easy to understand, in line with the operating habits of medical staff and public health workers. Setting follow-up reminders only takes a few steps, even for older staff who are not good at operating smart devices, they can get started with it with a little familiarity, without spending a lot of time on training.

　　而且，除了智能提醒功能，逆子达公卫查体系统还能适配公卫工作的各类场景，助力大家高效开展工作，真正做到省心、省力、提效。现在，越来越多的公卫机构和医院，都已经启用了这款系统，借助智能提醒功能，有效提高了患者到店复诊率，成功减少了患者流失，收获了大家的一致认可。

　　Moreover, in addition to the intelligent reminder function, the Reverse Zida Public Health Check System can also adapt to various scenarios of public health work, helping everyone to carry out work efficiently, truly achieving worry free, effortless, and efficient results. Nowadays, more and more public health institutions and hospitals have adopted this system. With the help of intelligent reminder functions, it effectively improves the rate of patients returning to the clinic, successfully reduces patient turnover, and has gained unanimous recognition from everyone.

　　总结一下，通过逆子达公卫查体系统解决患者流失问题，体验就是两个字--省心。不用再靠人工反复叮嘱、打电话提醒，系统自动完成提醒任务，精准触达每一位患者，大大提高患者到店复诊率，减少患者流失，同时减轻医护人员工作负担，助力公卫查体和诊疗服务提质增效。

　　To sum up, solving the problem of patient loss through the Reverse Zida Public Health Examination System, experience is two words - worry free. No longer relying on manual reminders or phone calls, the system automatically completes the reminder task, accurately reaching every patient, greatly improving the rate of patients returning to the clinic, reducing patient turnover, and reducing the workload of medical staff, helping to improve the quality and efficiency of public health examinations and diagnosis and treatment services.

　　如果你们机构也在为患者流失、复诊率低而困扰，不妨关注逆子达，深入了解这款公卫查体系统的智能提醒功能，还有更多实用的医疗服务的等着大家，相信它能帮你轻松破解患者流失难题，让公卫和诊疗工作更高效、更贴心。

　　If your institution is also troubled by patient attrition and low follow-up rates, you may want to pay attention to Yizida and learn more about the intelligent reminder function of this public health examination system, as well as more practical medical services waiting for you. We believe it can help you easily solve the problem of patient attrition, making public health and diagnosis and treatment work more efficient and caring.