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家庭医生签约服务，很多基层机构的痛点不是“不会签”，而是“签了管不好”——谁签了、谁没签、履约了没有、质量怎么样，全靠人工翻台账。家签工作站的价值，是把这些“看不见、管不清”的事变成“数据说了算”。
The pain point for many grassroots institutions in family doctor contract services is not "not being able to sign", but "not being able to manage after signing" - who signed, who did not sign, whether they fulfilled their obligations, and how good the quality is, all rely on manual bookkeeping. The value of home sign workstation is to turn these "invisible and unclear" things into "data the final say".
政策依据：有标准可依
Policy basis: There are standards to follow
江苏省地方标准DB32/T 4806-2024《家庭医生签约服务系统基本功能规范》为系统建设划定了清晰框架，要求系统支撑签约管理、随访管理、双向转诊、报表统计等功能，并实现与医疗机构信息系统、公共卫生系统、居民健康档案系统的数据互联互通。
The local standard DB32/T 4806-2024 "Basic Functional Specification for Family Doctor Contract Service System" in Jiangsu Province has established a clear framework for system construction, requiring the system to support functions such as contract management, follow-up management, two-way referral, and report statistics, and to achieve data interconnection and interoperability with medical institution information systems, public health systems, and resident health record systems.
四大核心功能模块：
Four core functional modules:
模块一：签约管理
Module 1: Contract Management
系统支持服务包管理（基础服务包、健康管理包、增值服务包）、签约协议自动关联健康档案、预签约申请在线处理等功能。签约数据可自动提取个人基本信息及家医团队组成信息，实现签约电子化。
The system supports service package management (basic service package, health management package, value-added service package), automatic association of signing agreements with health records, online processing of pre signing applications, and other functions. The signing data can automatically extract personal basic information and the composition information of the home medical team, achieving electronic signing.
模块二：随访管理
Module 2: Follow up Management
支持随访计划创建、随访记录录入、随访数据自动上传。所有工作数据可实时上传到家医平台，并可对接第三方平台，确保数据安全、完整、准确上传。
Support the creation of follow-up plans, entry of follow-up records, and automatic upload of follow-up data. All work data can be uploaded in real-time to the home medical platform and can be integrated with third-party platforms to ensure data security, completeness, and accurate upload.
模块三：数据质控与考核管理
Module 3: Data Quality Control and Assessment Management
这是家签工作站的核心亮点。系统建立“数量+质量+满意度”三维考核模型，自动生成考核数据，考核所需时间从3周缩短至5天。随访数据须经过严格质控审核，确保合格后方可上传；体检等关键环节要求现场拍照上传“照片佐证”。
This is the core highlight of the home visa workstation. The system establishes a three-dimensional assessment model of "quantity+quality+satisfaction", automatically generates assessment data, and shortens the assessment time from 3 weeks to 5 days. Follow up data must undergo strict quality control review to ensure compliance before uploading; Key procedures such as physical examinations require on-site photography and uploading of 'photo evidence'.
模块四：健康报告与智能预警
Module 4: Health Reports and Intelligent Early Warning
根据居民健康检测数据生成周报或月报，对异常数据实时预警。医生可随时随地查看签约居民的血压、血糖等数据，一旦异常立即干预。
Generate weekly or monthly reports based on resident health testing data, and provide real-time alerts for abnormal data. Doctors can check the blood pressure, blood sugar and other data of contracted residents anytime and anywhere, and intervene immediately in case of abnormalities.
一句话总结： 家签工作站的核心价值是用“数据”替代“台账”，让签约服务从“做了多少”变成“做得怎样”。三维考核模型、数据质控审核、照片佐证功能——这些把“管不清”的事变成“数据说了算”的事。
In summary, the core value of the home signing workstation is to replace "ledger" with "data", transforming the signing service from "how much has been done" to "how well it has been done". 3D assessment model, data quality control review, photo corroboration function - these things turn "unclear management" into "data the final say".
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