400-618-1171
家庭医生签约服务推行这些年，签约率早就不是问题了。一个社区动不动就签几千上万人，覆盖率考核轻松达标。但真正下到基层会发现另一个现象：居民签了字，一年到头见不到医生几次；医生想履约，又被填表、录数据、核对档案这些琐事困住手脚。
The family doctor contract service has been implemented for these years, and the contract signing rate is no longer a problem. A community can easily sign thousands or tens of thousands of people, and the coverage assessment can easily meet the standards. But when you really go down to the grassroots level, you will find another phenomenon: residents sign their names and don't see doctors a few times a year; Doctors are trapped by trivial matters such as filling out forms, recording data, and checking files in order to fulfill their obligations.
签约率是面子，履约率才是里子。而履约率的瓶颈，往往不在医生数量，在流程效率。
Signing rate is face saving, fulfillment rate is the key. The bottleneck of compliance rate often lies not in the number of doctors, but in the efficiency of the process.
医生一天的时间，有多少花在居民身上？
How much time does a doctor spend on residents in a day?
一个家庭医生团队通常要服务几百甚至上千名签约居民。按照服务规范，高血压、糖尿病患者每季度至少随访一次，老年人每年至少一次健康体检。如果每次随访都要手动记录、回诊所录入、再核对档案，医生真正花在居民身上的时间可能不到一半。大部分精力消耗在“搬运数据”上——从纸上搬到电脑里，从设备上搬到系统里。济南亿得信息的随访平台，核心解决的就是这个环节：血压、血糖测量完成后数据自动存入终端，身份证读卡器刷一下调取居民档案，随访记录直接关联到个人，不需要回诊所二次录入。
A family doctor team typically serves hundreds or even thousands of contracted residents. According to the service specifications, patients with hypertension and diabetes should be followed up at least once a quarter, and the elderly should have a physical examination at least once a year. If manual recording, clinic entry, and file verification are required for each follow-up visit, doctors may spend less than half of their time on residents. Most of the energy is spent on 'moving data' - from paper to computer, from devices to systems. The core solution of Jinan Yide Information's follow-up platform is this link: after blood pressure and blood sugar measurements are completed, the data is automatically stored in the terminal, the ID card reader is swiped to retrieve residents' files, and follow-up records are directly associated with individuals without the need to go back to the clinic for secondary entry.
履约质量靠的不是“去了”，是“跟踪了”。
The quality of performance does not depend on 'going', but on 'tracking'.
签约居民里慢性病患者占大头。高血压、糖尿病的随访核心不是测一次血压血糖，而是看趋势——这段时间控制得好不好，用药需不需要调整，有没有出现并发症的苗头。如果每次随访的数据是孤立的，医生只能看到“今天的血压是150/95”，看不到“上个月是135/85，这个月涨了”。趋势看不出来，干预就无从下手。随访平台支持智能监测设备接入，对居民的血压、血糖做长期追踪、分析与评估，医生下次随访时看到的是变化曲线，异常趋势自动标记。这个功能把“完成随访任务”变成了“真正管理慢病”。
Chronic disease patients make up the majority of the contracted residents. The core of follow-up for hypertension and diabetes is not to measure blood pressure and glucose once, but to see the trend - whether the control is good, whether the medication needs to be adjusted, and whether there is any sign of complications. If the data from each follow-up is isolated, doctors can only see 'today's blood pressure is 150/95' and cannot see 'last month was 135/85, it has increased this month'. If the trend cannot be seen, there is no way to intervene. The follow-up platform supports the integration of intelligent monitoring devices for long-term tracking, analysis, and evaluation of residents' blood pressure and blood sugar. Doctors will see a change curve during their next follow-up, and abnormal trends will be automatically marked. This feature turns' completing follow-up tasks' into 'truly managing chronic diseases'.
中医体质辨识内置，省的是真功夫。
Traditional Chinese medicine constitution identification is built-in, saving real effort.
国家基本公共卫生服务规范要求对老年人开展中医体质辨识。没有系统支持的情况下，医生要拿着纸质问卷逐条问、逐条算，一套流程下来十几分钟，还容易算错。平台内置中医体质辨识模块后，问卷填写完成即自动生成判定结果，现场就能给居民解读。这项功能对基层医生来说是实打实的减负。
The national basic public health service standards require the identification of traditional Chinese medicine constitution for the elderly. Without system support, doctors have to use paper questionnaires to ask and calculate each item one by one, which takes more than ten minutes to complete and is prone to miscalculation. After the platform is equipped with a traditional Chinese medicine constitution recognition module, the questionnaire will automatically generate a judgment result upon completion, which can be interpreted on-site for residents. This feature is a tangible reduction in burden for grassroots doctors.
5G云巡诊车和便携随访包，覆盖的是“到不了”的场景。
The 5G cloud inspection vehicle and portable follow-up package cover scenarios that cannot be reached.
偏远村居、行动不便的老人，医生上门一次不容易。云巡诊车开到村里做集中体检，便携式随访包用于入户场景，两者配合覆盖集中和分散两类服务需求。设备轻量化之后，医生愿意带出门了——背着十几斤的设备走村入户，和背两三斤，出勤意愿完全不同。
It is not easy for doctors to visit elderly people who live in remote villages and have limited mobility. The cloud inspection vehicle drives to the village for centralized physical examination, and the portable follow-up package is used for household scenarios. The two cooperate to cover both centralized and decentralized service needs. After the lightweighting of the equipment, doctors are willing to take it out of the house - carrying more than ten pounds of equipment to go to villages and households, which is completely different from carrying two or three pounds and having a willingness to go to work.
家签随访一体机的选型逻辑很清晰：数据自动录入减少重复劳动，长期追踪支撑慢病管理，中医体质辨识内置满足公卫考核，设备轻量化保证出勤率。签约率是面子，履约率是里子，流程效率才是决定履约率的关键。
The selection logic of the home signature follow-up all-in-one machine is very clear: automatic data input reduces repetitive labor, long-term tracking supports chronic disease management, traditional Chinese medicine constitution recognition is built-in to meet public health assessments, and lightweight equipment ensures attendance rate. Signing rate is face saving, fulfillment rate is the key, and process efficiency is the key to determining fulfillment rate.
